Knowledge Marketplace
My First Million

My First Million

The best business ideas come from noticing what's working and doing it better, faster, or for a different audience.

Back to Tactics
Visible Service Delivery

Make service delivery publicly visible to generate word-of-mouth marketing and social proof

Why It Works

Neighbors see service being performed, realize they have same problem, and inquiry conversion is high due to social proof and immediate visibility

Prerequisites

Service that can be performed publiclyDistinctive branding/equipmentQuality service delivery

How to Execute

1

Design distinctive truck/equipment branding

2

Add music or audio signals to announce presence

3

Leave marketing materials on nearby properties during service

4

Time service delivery when neighbors are home to observe

5

Focus on high-visibility neighborhoods with dense housing

When It Fails

When service quality is poor and visible problems create negative word-of-mouth, or in areas where neighbors don't communicate

Real Example

Trash bin cleaning service uses music truck like ice cream truck to announce presence, neighbors see bins being cleaned and immediately request service