My First Million
The best business ideas come from noticing what's working and doing it better, faster, or for a different audience.
Use visual data to systematically improve customer engagement and experience
Live event organizers, retail businesses, restaurants, any business with physical customer presence
3-6 months to see resultsWhat Success Looks Like
Measurable increase in customer engagement duration, reduced early departures, improved conversion at key moments, data-driven experience optimization
Steps to Execute
Install or access existing security cameras with venue overview
Establish baseline by recording customer behavior patterns during events
Create systematic review process (daily/weekly) to analyze footage
Identify specific moments when customers disengage or leave
Correlate disengagement with specific activities or timing
Design interventions to address identified problem moments
Test interventions and measure impact through continued footage analysis
Scale successful interventions across all events/locations
Checklist
Inputs Needed
- Security camera system with venue coverage
- Time allocation for regular footage review
- Ability to correlate footage with event programming
- Authority to make programming changes based on insights
Outputs
- Specific insights about customer engagement patterns
- Identified moments of disengagement or departure
- Tested interventions that improve experience
- Improved customer retention and satisfaction metrics
Example
“Restaurant owner notices through footage review that customers frequently check phones and prepare to leave during 7-minute gap between appetizer pickup and entree delivery, then introduces tableside entertainment or appetizer course timing adjustment to eliminate dead time”