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Prevent conflicts by aligning on intentions before discussing actions

Partners (business or personal) who frequently misinterpret each other's motivations

Use at start of difficult conversations, builds trust over time

What Success Looks Like

Disagreements focus on methods and outcomes rather than character assassination. Both parties feel understood and respected

Steps to Execute

1

Start difficult conversations by sharing your intention

2

Ask them to share their intention

3

Confirm you both believe the other has positive intent

4

Only then discuss the actions/decisions

5

Return to intentions if the conversation gets heated

Checklist

Have I stated my positive intention clearly?
Have I heard their intention and confirmed it?
Are we both operating from positive intent?
When we disagree, are we disagreeing on methods, not motives?

Inputs Needed

  • Willingness to be vulnerable about motivations
  • Benefit of doubt for the other person
  • Clear communication skills

Outputs

  • Reduced defensiveness
  • Faster problem resolution
  • Stronger relationship trust
  • Focus on solutions not blame

Example

“Before discussing a business decision: 'My intention is to make sure we're setting ourselves up for long-term success, even if it's painful short-term. What's your intention here?' Then focus on which approach best serves both intentions”